Terms of service
Terms & Conditions
Last Updated: June 2026
Welcome to Slow Mode Labs.
These Terms & Conditions govern the use of our website and the purchase of products supplied by Slow Mode Labs.
By accessing our website, placing an order, or purchasing from Slow Mode Labs, you acknowledge that you have read, understood and agree to these Terms & Conditions.
If you do not agree with these terms, please do not use this website.
1. About Slow Mode Labs
Slow Mode Labs is an Australian supplier of research materials, mycology products and laboratory supplies.
Our products are supplied for their stated research, laboratory, microscopy or educational purposes only.
2. Research Use Only Products
Certain products supplied by Slow Mode Labs are intended strictly for:
- laboratory research
- analytical research
- microscopy
- educational purposes
- approved research applications
These products are not supplied for:
- human consumption
- therapeutic use
- medical treatment
- diagnosis
- prevention of disease
- cosmetic use
- veterinary use
- personal administration
Slow Mode Labs products should not be considered medicines, supplements, foods, cosmetics or therapeutic goods unless expressly stated.
3. Customer Responsibility
By purchasing applicable research materials from Slow Mode Labs, you confirm that:
- you understand the intended purpose of the products purchased
- you will use products only for lawful and appropriate purposes
- you are responsible for understanding any regulations applying in your location
- you will not misuse, misrepresent or improperly handle products purchased
Slow Mode Labs accepts no responsibility for misuse of products after delivery.
4. Product Information
Information provided on the Slow Mode Labs website is for general product identification and informational purposes only.
Information on this website should not be interpreted as:
- medical advice
- health advice
- treatment recommendations
- dosage information
- instructions for personal use
Customers should independently verify that products are suitable for their intended research requirements before purchasing.
5. Product Availability
We aim to ensure product information, pricing and availability are accurate.
However, Slow Mode Labs reserves the right to:
- correct product information errors
- update pricing
- modify products
- discontinue products
- refuse or cancel orders where necessary
6. Order Acceptance
Submitting an order through our website does not automatically guarantee acceptance.
Slow Mode Labs reserves the right to review, refuse, cancel or refund orders at our discretion.
This may include situations involving:
- incorrect information
- suspected misuse
- regulatory concerns
- payment issues
- stock availability
7. Payment
Payment must be completed using approved payment methods offered at checkout.
Orders will not be dispatched until payment has been successfully processed.
8. Shipping & Delivery
Slow Mode Labs ships products within Australia.
Delivery times are estimates only and may vary due to carrier delays or circumstances outside our control.
Customers are responsible for providing accurate shipping information.
Slow Mode Labs is not responsible for delays or losses caused by incorrect customer details.
9. Storage & Handling After Delivery
Customers are responsible for appropriate storage and handling of products once delivered.
Slow Mode Labs is not responsible for product degradation or issues caused by:
- incorrect storage
- improper handling
- misuse
- failure to follow supplied storage information
10. Returns & Refunds
Due to the nature of research materials and laboratory products, returns may not be accepted once products have been dispatched or opened.
Refunds or replacements may be considered where:
- an incorrect product was supplied
- an item arrived damaged
- an issue is reported within the required timeframe
Customers must contact Slow Mode Labs with supporting information for review.
11. Damaged Items
Please inspect your order upon delivery.
Any damaged items must be reported within 48 hours of receipt.
Please provide:
- order number
- description of issue
- supporting photographs
We will assess the matter and assist where appropriate.
12. Mycology Products
Mycology products supplied by Slow Mode Labs are provided strictly for microscopy, research or educational purposes where applicable.
Customers are responsible for ensuring compliance with all relevant laws and regulations relating to mycology products in their location.
Slow Mode Labs does not provide advice relating to cultivation or unauthorised use.
13. Limitation of Liability
To the maximum extent permitted by law, Slow Mode Labs is not liable for:
- misuse of products
- unauthorised applications
- improper storage or handling
- outcomes resulting from use outside the stated product purpose
Nothing in these Terms excludes rights provided under Australian Consumer Law where they apply.
14. Intellectual Property
All website content, branding, images, logos, product descriptions and materials remain the property of Slow Mode Labs unless otherwise stated.
Content may not be copied, reproduced or used without permission.
15. Privacy
Customer information is handled according to our Privacy Policy.
By using our website, you acknowledge and agree to the collection and handling of information as outlined in that policy.
16. Updates to Terms
Slow Mode Labs may update these Terms & Conditions at any time.
The current version displayed on our website applies at the time of use or purchase.
17. Contact Us
For questions relating to these Terms & Conditions, please contact:
Slow Mode Labs
slowmodelabs@gmail.com